Support
The Persistent Telecom team understands that system support is an essential requirement for our customer’s success. Our Network Operations Center (NOC) staff of dedicated and trained personnel is available 24X7 every day of the year to immediately respond to customer issues.
To contact the NOC, email support@persistent-telecom.net.
Persistent Telecom also provides support to its customers for:
- Overall project coordination from planning to implementation and execution.
- Site surveys to establish specific customer requirements.
- Progress reports and budgets.
- Product training in a live environment.
- Refresher training as needed.
- Manuals and documentation provided.
- Performed on customer premises or at a PTI location.
- Network engineering.
- Equipment intergration services.
- Deployment services and support.